The Challenge
With 5,000+ attendees coming to a physical summit, emailing entry tickets led to check-in queues as guests scrambled to find their check-in emails at the registration gate.
The Solution
We connected the event ticket portal to the WhatsApp API. Attendees instantly received dynamic QR code entry passes on WhatsApp, along with event agendas and speaker schedule maps.
"QR code check-ins on WhatsApp cleared our registration desk queues in record time."
Measurable Outcomes
- Cleared entry gate registration queues 30% faster
- Sent real-time broadcasts for session adjustments to full rooms
- Achieved a 78% feedback response rate post-event inside the chat window