Integration FAQs

Frequently asked questions regarding our integration syncs.

No coding is required. Our pre-built integrations with Shopify, WooCommerce, IndiaMART, 99Acres, and others run on pre-configured webhook routes. You simply enter your API keys and matching templates directly from our panel to activate them.

No. All standard integrations are available across all plans, including the Connect plan. High-end customizations or third-party CRM webhook synchronization limits may vary by plan level.

Yes. All integrations run on secure, encrypted HTTPS protocols. API tokens, credentials, and customer data are fully encrypted in transit and at rest, complying strictly with GDPR and industry data security standards.

Absolutely. You can map custom message templates directly to webhook events (such as order placed, payment failed, or shipping started) from your dashboard. Our system will automatically trigger and deliver the matching WhatsApp template in real-time.

We support unlimited inbound webhook connections. Depending on your active subscription plan, the outbound volume of templated messages is governed by the Meta WhatsApp Business API rate tiers, starting at 1,000 conversations/day and auto-scaling up.

Yes. In addition to our pre-built integrations, we support custom integrations using webhooks or direct connection credentials. Our API provides comprehensive endpoints for connecting any modern CRM system (Salesforce, HubSpot, Zoho, or internal databases).